Frequently Asked Questions
Everything you need to know about using the platform
Getting Started
From the home page, choose a category (Vocational, Functional Skills, T Levels, etc.) then click on the tile for the subject you want to practise. You'll be taken straight into a practice session with questions to answer.
Your manager or admin may have assigned specific tiles to your account based on your course or programme. You'll only see the tiles relevant to you. If you think something is missing, speak to your assessor or manager.
No. You can work through as many or as few questions as you like in each session. Your progress is saved when you finish a session, so you can come back and practise again any time.
Practice Sessions
Type your answer into the text box provided. Try to give as much detail as you can - the more you write, the better the feedback you'll receive. When you're happy with your answer, click the submit button to move on.
Yes, absolutely. You can redo any practice session as many times as you like. Each attempt is saved separately so you can track your improvement over time.
After each question, your answer is rated: Green (Confident) means you've demonstrated a strong understanding. Amber (Attempted) means you're on the right track but could add more detail. Red (Needs Review) means you should revisit this topic and try again.
AI Feedback
When you submit an answer, it's analysed by AI which compares your response against the expected knowledge, skills and behaviours for your qualification. It then gives you a rating and written feedback explaining what you did well and what you could improve.
No. This platform is a practice and revision tool only. The AI feedback is designed to help you prepare, but it does not replace formal assessment by your assessor or awarding body. Use it to build your confidence and identify areas to work on.
My Progress
Click My Progress in the navigation bar at the top of the page. This shows all your completed sessions, your ratings for each question, and your overall progress over time.
Yes. Managers and assessors in your organisation can see your practice session results through the Manager Dashboard. This helps them support your learning and identify where you might need extra help.
Account & Access
Contact your manager or admin who can reset your password for you. If you're unsure who to contact, speak to your assessor or tutor.
Yes. The platform works on phones, tablets and computers. Just open it in your web browser - no app download needed.
If you have a technical issue or question about the platform, contact your manager or admin in the first instance. They can also reach us at info@teandmx.co.uk if needed.